Your Privacy

Grant Sellers Limited takes the protection of your privacy very seriously. Please read this privacy policy carefully as it contains important information about how we collect personal data about you and how we will use it.

Grant Sellers Limited registered office is Bank Court, Manor Road, Verwood, Dorset BH31 6DY.

The policy set out applies to data we collect about:

  • Visitors to our website
  • People who we do business with or register to receive information about us and the services we provide.

The Information We Collect About You

The personal information we collect from you will vary depending on which services you engage us to deliver. Commonly though we collect the following personal information from you:

  • Name
  • Postal address, email address and telephone number
  • Your unique tax payer’s reference (UTR) number, your national insurance number
  • Your bank details
  • Your IP address
  • Which pages you may have visited on our website and when you accessed them.

Occasionally we may receive information about you from other sources (such as credit reference agencies) which we will add to the information which we already hold about you in order to help us provide accountancy services. We can also collect personal data from third parties acting on the instructions of the relevant client.

How We Will Use the Information About You

We process personal data to provide professional services such as accountancy, tax advice or general specific business advice as part of the range of services we offer. We also process personal data in the administration and management of our business.

Specifically, we may use your information to

  • Contact you by post, email or telephone
  • Verify your identify where this is required
  • Understand your needs and how they may be met
  • Maintain our records in accordance with applicable legal and regulatory obligations
  • Process financial transactions
  • Prevent and detect crime, fraud or corruption

If you agree, we may also contact you about other services we think may be of interest to you.

We may also use aggregate information statistics for the purposes of monitoring website use in order to help to develop our website and our services.

We are subject to legal, regulatory and professional obligations to retain your data, and even where we have ceased acting for you. To satisfy this, our retention policy is to retain all data for a period of 7 years for the end of the period concerned.

Marketing

We may also wish to provide you with information about aspects of our website or details about our services which may be of interest to you. We will seek your consent to send such information in the future. If you would rather not receive this information, please let us know by using one of these methods:

  • Sending an email to stephen.sellers@grantsellers.co.uk
  • Calling us on 01202 824500
  • Writing to us at Bank Court, Manor Road, Verwood BH31 6DY

If you consent to us providing you with marketing information, you can always opt out at a later date.

How We Protect Your Information

We will use all reasonable efforts to safeguard your personal information by having security and organisational procedures in place. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you by the Internet.

Once we receive your information, we make our best effort to secure its security on our systems. Where we have given, or where you have chosen, a password which enables you to access information, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Sharing Data

We will only share personal data with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements and security mechanisms in place to protect your data. We use third parties located in other countries to help us run our business. As a result, personal data may be transferred outside the countries where we and our clients are located. This includes countries outside the European Economic Area (EEA).

Your Rights Concerning Your Data

Access to data

You have the right to access your personal data held by us and you can exercise that right by contacting us below. Our aim is to respond for a request promptly and within the legally required limit of 40 days.

Update of Personal Data

We want to ensure that your personal data is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address or contact address, please let us know below.

You may ask us, or we may ask you, to correct information you or we think is inaccurate. You have the right to ask us to remove information which is inaccurate or you do not wish us to hold and limit the use of your data.

Your Consent

By submitting your personal information, you consent to the use of that information as set out in this policy.

Where we hold data based on consent, you have the right to withdraw it at any time by contacting us.

Changes to Privacy Policy

We keep our Privacy Policy under regular review. If we change our Privacy Policy we will post the changes on this page, and place notices on other pages of the website so that you may be aware of the information that we collect and how we use it at all times. The Privacy Policy was last updated in May 2018.

Paper copies of this Privacy Policy may be obtained from writing to Grant Sellers.

How to Contact Grant Sellers Limited

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments, please send an email to office@grantsellers.co.uk.

Contact Information

If you wish to contact us, please send an email to office@grantsellers.co.uk or send a letter to the Managing Partner, Bank Court, Manor Road, Verwood, Dorset BH31 6DY.

Complaints

We seek to resolve directly all complaints about how we handle your personal data but you also have the right to lodge a complaint with the Information Commissioner. For further information on your rights and how to complain to the Information Commissioner, please refer to their website.

Cookies used on this site

To make full use of the Grant Sellers website, your browser needs to accept cookies.

Our cookies don’t store sensitive information such as your name or address. However, if you’d prefer to restrict, block or delete cookies from our website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences. We also have a ‘Manage your cookies’ section below.

Here’s a list of the main cookies we use, and what we use them for.

wordpress_test_cookie

A WordPress (content management for our website) cookie that checks to see if you are logged into the site. This cookie is only actively used by site editors and administrators.

_utma, _utmb, _utmc and _utmz

Google Analytics: stores each user’s amount of visits, and the time of the first visit, the previous visit, and the current visit.

Managing cookies

You don’t need to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block cookies you can do this through your browser settings, the Help function in your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

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